Help Center

Shipping destinations:

• We ship both locally and worldwide.

Shipping times:

• Local orders take 3-5 business days to be delivered to you and we ship within 2 business days.
• International orders take 7-10 business days to be delivered via DHL.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Free Shipping:  All orders to the United States, Canada, United Kingdom, and Australia
• All other orders will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal. 

Note that additional exchange fee may apply if your currency is other than US dollars.

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
• For returns, please email support@titeskinco.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

^{This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from titeskinco.com (the “Site”).} 

^{Personal information we collect} 

^{When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.} 

^{We collect Device Information using the following technologies:} 

^{- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.} 

^{- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.} 

^{- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.} 

^{Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.} 

^{When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.} 

^{How do we use your personal information?} 

^{We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:} 

^{- Communicate with you;} 

^{- Screen our orders for potential risk or fraud; and} 

^{- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.} 

^{We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).} 

^{Text Marketing and notifications:} 

^{By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply. More info view Privacy Policy and ToS.}

^{Sharing you personal Information} 

^{We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.} 

^{Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.} 

^{Behavioural advertising} 

^{As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.} 

^{You can opt out of targeted advertising by using the links below:} 

^{- Facebook: https://www.facebook.com/settings/?tab=ads} 

^{- Google: https://www.google.com/settings/ads/anonymous} 

^{- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads} 

^{Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.} 

^{Do not track} 

^{Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.} 

^{Your rights} 

^{If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.} 

^{Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.} 

^{Data retention} 

^{When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.} 

^Changes 

^{We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.} 

^{Contact us} 

^{For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at us at privacy@titeskinco.com or by mail using the details provided below:} 

^Titeskin 

^{4196 Merchant Plaza Ste. 606 Woodbridge VA 22192, United States}